Shipping policy

Thank you for shopping with JÀE Hair. We are committed to providing luxury-quality hair and a smooth shopping experience.

PROCESSING TIME
All orders are processed within 1–3 business days. Orders are not processed on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

SHIPPING TIMES
Standard shipping typically takes 3–7 business days depending on your location.

Please note that shipping delays may occasionally occur due to weather, carrier delays, holidays, or high order volume.

ORDER TRACKING
Once your order ships, tracking information will be sent to the email address provided at checkout.

INCORRECT SHIPPING INFORMATION
Please ensure all shipping information is correct before placing your order. JÀE Hair is not responsible for packages shipped to incorrect addresses provided by the customer.

LOST OR STOLEN PACKAGES
JÀE Hair is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If your package is marked delivered but cannot be located, please contact the shipping carrier directly.

SIGNATURE CONFIRMATION
For high-value orders, signature confirmation may be required upon delivery for security purposes.

CONTACT
For shipping questions or concerns, please contact us at:
mail :Shopjaehair@gmail.com