FAQ

Frequently Asked Questions (FAQ)
What type of hair do you sell?
JÀE Hair offers premium-quality raw and virgin hair bundles, closures, and frontals designed for a flawless and natural look.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping usually takes 3–7 business days depending on your location.
Can the hair be colored or bleached?
Yes! Our hair can be professionally colored, bleached, and styled while maintaining quality when properly cared for.
How long does the hair last?
With proper care and maintenance, our hair can last 1 year or longer.
Does the hair shed?
Minimal shedding is normal with all hair extensions, but our hair is carefully selected for long-lasting quality and minimal shedding.
How many bundles do I need?
    •    12”–18” = 2–3 bundles
    •    20”–26” = 3–4 bundles
    •    28”+ = 4 or more bundles for a fuller look
Are closures and frontals HD lace?
Yes, our closures and frontals feature high-quality HD lace for a seamless and natural melt.
Can I use heat on the hair?
Absolutely. Our hair can be curled, straightened, and styled using heat tools.
Do you offer refunds or exchanges?
Due to hygiene and the nature of our products, all sales are final. Please review our Refund Policy for full details.
How can I contact JÀE Hair?
For questions or support, please email us at:
shopjaehair@gmail.com